Questions? You're In the Right Place!
Let's Connect!
Have questions, ideas, or simply want to share a friendly 'hello'? I'd be delighted to hear from you! Feel free to drop me a line at quiethopeco@gmail.com.
Or, if you prefer to connect regularly, why not join our monthly newsletter? We can keep in touch that way!
FAQ
Is this planner suitable for both cancer warriors and caregivers?
Yes! Our planner is designed to support both cancer warriors and caregivers. We believe that the journey of hope and resilience extends to everyone affected by cancer, and our planner is here to empower and inspire all those who walk this path.
Is this planner suitable for any time of year?
Absolutely! Our planner is undated, making it perfect for any time of year. You can begin using it whenever you're ready because we understand that cancer journeys don't always begin in January!
How can I access the digital resources mentioned in the planner?
You can access the digital resources mentioned in the planner through the Hope Links provided in each monthly spread. Simply scan the QR code with your mobile device to access inspirational content.
When will my order ship?
- Orders typically ship out within 2-3 business days unless otherwise noted.
- During peak seasons, such as Launch Days, Black Friday / Cyber Monday weekend, Christmas, and other sale times, orders can take up to 7 business days to process due to the high volume of orders.
- To check the status of your order, please refer to your “Order Confirmation” email and click the button labeled "View My Order."
Do you offer international shipping?
Currently, we offer international shipping exclusively to Canada. We hope to expand our international shipping options in the future to serve even more customers worldwide.
Can I cancel or change my order?
As long as your order has not yet shipped, we offer a 24-hour window after order placement during which you can make changes. Please reach out to us promptly at quiethopeco@gmail.com if you need to make any adjustments.
What is your return policy?
At Quiet Hope, we want you to be completely satisfied with your purchase. If for any reason you're not, we accept returns under the following conditions:
- The item must be returned in its original condition.
- You have a 30-day window from the date of purchase to initiate a return or exchange.
- To start the return or exchange process, please email us at quiethopeco@gmail.com. Our team will guide you through the next steps to ensure a smooth and hassle-free return or exchange experience. Your satisfaction is important to us, and we're here to assist you.
Do you offer discount codes?
Yes, we do offer discount codes from time to time. To ensure you don't miss out on any exclusive offers and discount codes, make sure you're subscribed to our email list. Subscribers receive special promotions, updates, and access to discounts directly in their inbox. Join our email list today to stay in the loop!
Do you offer wholesale pricing for retailers?
Yes, we welcome wholesale inquiries from retailers interested in carrying our products. Please reach out to us at quiethopeco@gmail.com for more information.
Are you open to partnerships and collaborations?
Absolutely! We're open to exploring partnerships and collaborations that align with our mission. If you have an idea or proposal, please contact us at quiethopeco@gmail.com. We'd love to hear from you!
How can I contact your customer support team?
We're here to help! You can reach our customer support team at quiethopeco@gmail.com.